Robotics, Automaton and Automation Design NAVii Customer Service & Inventory Management by Yeban Shin NAVii is the first smart robot of its kind, bringing retail into the digital world. Incorporating the latest advanced technologies, NAVii is able to autonomously navigate around retail spaces, communicating with customers to lead them to located items in the store. It also helps store employees accurately manage shelf inventory by providing them up-to-date stock information.