Aifanfan IM App

由Baidu Online Network Technology. Beijing創作嘅Aifanfan IM App，係A' 資訊科技設計獎嘅傑出得獎作品。Aifanfan IM App喺2023榮獲A' Design Award，並同其他矚目設計一齊喺Service Design Award Winner展示。探索項目詳情，發掘Baidu Online Network Technology. Beijing嘅其他作品，了解Aifanfan IM App嘅設計點樣喺同場作品中展現獨特之處。

資訊科技設計 Aifanfan IM App 作者： Baidu Online Network Technology. Beijing Aifanfan IM is a smart customer service application for online after sales support. The application provides input assistance, process optimization, and an AI assistant to simplify two-way communication between service agents and consumers. Multi modal input, including camera and voice, recognizes foreign languages and dialects to lower the input threshold. The AI assistant analyzes emotional factors in dialogue text in real time and recommends quick response content. Speech recognition, image recognition, and natural language processing are used. Aifanfan IM榮獲A' Design Award鐵獎級別嘅獎項，係A' Design Award & Competition一項備受推崇嘅肯定。鐵獎級別設計展現紮實構思同專業設計，經過公平、恪守道德、擇優同獨立自主嘅學術評審後，由大型評審團選入得獎作品之列並予以刊載；獲提名作品均依據預先訂立並公開嘅評審準則，透過匿名同行評審程序投票評選。